Warranty for all products are only against manufacturing defect.
As cases and screen protectors are by nature daily wear and tear goods, we are only responsible for manufacturing defect of the product. We disclaim any liability on damages/scratches that occur thereafter regardless of the causes of damage/scratch are intentional or unintentional.
Kindly do not perform any pen-knife/scratch/hammer test to safeguard your investment.
The returned goods/products will be checked with the receipt together with the original packaging box and the goods should be in the new and good condition. The packaging should also be in original condition in original packaging as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Once we have checked and confirm the goods/products, customer will received their refund within 7 working days after the confirmation.
Please contact us at firstname.lastname@example.org or +6012-3258467 if you have any questions or doubts.